MCC - Services

Services

Why Use MCC?

We believe that all computer users need an effective, comprehensive maintenance and warranty service that only an independent service provider can best provide. MCC offers service programs that are flexible and tailored to our customers' needs. Our service staff regularly conducts preventative maintenance to identify problems prior to equipment failure. If a failure does occur, we can usually diagnose the problem over the phone so when we arrive, we have the solution in-hand and can get your system back up with a minimum of downtime.
Come by and visit us at our facility located at 501 Webster Street, Monterey,California 93940 Corner of Webster Street and Figueroa Street

ON-SITE SERVICE

MCC provides on-site installations and repair of computer systems. This is available on a time-and-materials basis.

CARRY-IN SERVICE

MCC can repair a product in 2 to 4 days when a defective unit is delivered to our facility in Monterey. MCC also represents several manufacturers by providing warranty service repair. This is also available on a time-and-materials basis.

CUSTOM SERVICE

MCC is a service company and we are interested in your special needs. Unusual requirements or circumstances often will fall within the scope of our services.

SPECIAL SERVICE PROGRAMS

MCC has structured service contracts based on customer special needs such as:

SectionLink
Unix/Xenix operating system installation and administration support
Post warranty service
Component level repair
Local Area Networks (LAN)
Wide Area Networks (WAN)
Wireless Networks
Telephone Technical Support
Preventative Maintenance
Custom Software Development

CONTRACTS AVAILABLE

We will come out to your site to do a survey of the equipment you have, then recommend any updating and/or replacements of equipment or software to better serve your needs. Working with our clients, we develop a service contract that covers both listed equipment, including keeping you up and running while your machines may be in for repair. For a period of twelve months your system will be fully covered for ALL repairs(excluding consumables). This means that no matter what type of equipment requires repair, all parts and labor charges are included. The only price you pay is a contract fee when you choose this agreement.

For further details on any of our service plans, please contact our service manager at (831) 646-1147.

Monterey Computer Corporation